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Conditions of use

Ottomania.nl and all their content and services are provided by Ottomania – the Netherlands under the following terms and conditions. By visiting or shopping at these website you are agreeing to accept these terms and conditions. It is your responsibility to read and understand them. If you do not agree to these terms and conditions, please do not use these sites.

Prices

Please note that all prices are stated in Euro, shipping costs excluded.

Supply

An article you wish to purchase might be sold out. All products are imported from Turkey and Syria and are often handmade, so possibly we are unable to supply the item at short notice.

Order confirmation and payment

After completing your order you´ll receive an orderconfirmation by e-mail. The payment of the item plus shipmentcosts as mentioned in your order confirmation can be paid directly online by creditcard.

Return Policy

In case an item is not to your satisfaction or you have ordered the wrong product, we recommend that you consult with us and return the unused item in proper condition within 14 days after delivery. We do not accept unstamped shipments. You are responsible for costs of returning the item. We also ask you to send us a copy of your bill, your iban account number and please state the reason of returning the item.

Shipment

All items are shipped with GLS parcel service. Shipping costs are stated on your order confirmation before you pay the total amount online.
Orders with a total amount of more than € 200,00 are free of shipping cost. Herewith a list of countries and the cost of shipping:

the Netherlands    € 1,95    1 day
Belgium    € 1,95    1 day
Denmark    € 3,75    2-3 days
Germany    € 2,95    2 days
Finland    € 17,90    4-5 days
France    € 4,95    2-3 days
United Kingdom    € 5,75    2-3 days
Ireland    € 21,35    3-4 days
Italy    € 6,75    3-5 days
Luxembourg    € 7,50    2 days
Austria    € 9,95    3-4 days
Portugal    € 21,35    3-5 days
Spain    € 15,00    3-5 days
Sweden    € 14,95    2-4 days
Norway    € 26,50    3-4 days
Switzerland    € 20,00    3-4 days
Greece    € 19,50    7 days
United States    € 26,50    5-10 days
Canada    € 26,50    5-10 days
Japan    € 26,50    5-10 days
Australia    € 26,50    5-10 days
Poland    € 15,00    3-5 days
Hong Kong    € 26,50    5-10 days
China    € 26,50    5-10 days
Russia    € 18,50    5-10 days
South Africa    € 35,00    5-10 days
Mexico    € 70,00    5-10 days
Argentina    € 26,50    5-10 days
New Zealand    € 26,50    5-10 days
Panama    € 50,00    5-10 days
Taiwan    € 26,50    5-10 days
Chile    € 26,50    5-10 days
Monaco    € 20,00    5-10 days
Liechtenstein    € 20,00    5-10 days
Andorra    € 26,50    5-10 days
Saudi Arabia    € 18,50    5-10 days
Aruba    € 26,50    5-10 days
Curacao    € 26,50    5-10 days
Sint Maarten    € 26,50    5-10 days
Cyprus    € 20,00    5-10 days
Czech Republic    € 18,50    5-10 days
Croatia    € 18,50    5-10 days
Costa Rica    € 26,50    5-10 days
French Guiana    € 26,50    5-10 days
Gibraltar    € 26,50    5-10 days
Guadeloupe    € 26,50    5-10 days
Hungary    € 18,50    5-10 days
Israel    € 26,50    5-10 days
Kuwait    € 26,50    5-10 days
Latvia    € 18,50    5-10 days
Malta    € 20,00    5-10 days
Martinique    € 26,50    5-10 days
Oman    € 26,50    5-10 days
Qatar    € 18,50    5-10 days
Romania    € 18,50    5-10 days
Saba    € 26,50    5-10 days
Malaysia    € 26,50    5-10 days
Iceland    € 15,00    4 - 5 days
United Arab Emirates    € 26,50    5-10 days
Bahrain    € 26,50    5-10 days
Slovenia    € 18,50    4-5 days
Estonia    € 18,50    3-4 days
Singapore    € 26,50    5-10 days
South Korea    € 26,50    5-10 days
French Polynesia    € 19,50    5-10 days
united republic of tanzania    € 100,00    8-10 days
Brazil    € 32,00    6-10 days
Uruguay    € 25,00    6-10 days
Senegal    € 35,00    10-15 dgn days

Ottomania will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. The risk of loss and title for all merchandise purchased passes to you upon our delivery of the merchandise to the carrier. Any duty or customs imposed on international shipments are the sole responsibility of the recipient.

Privacy notice

Your personal information is received and stored in our customer file. Responsibilty for this file is held by Ottomania, Warmoesstraat 22, 2011 HP Haarlem. Your personal information is used to assess, customize and carry out an order and to uphold the customer relationship which includes collecting amounts due and satisfy to legal obligations. Ottomania does not share customer information. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages, fulfilling orders or analyzing data. If you have any questions about our privacy policy, please contact Ottomania: by email: info@ottomania.nl or by phone: +31.23 5420326

Changes to Terms and Conditions

Prices are subject to change without notice. If a product is listed at an incorrect price, Ottomania reserve the right to refuse, cancel or limit any order placed at the incorrect price. All colours, sizes and shapes are subject to changes. Colours of textile can change due to change of colours of the tread. Please notes that we are not responsible for any damage of other goods from you due to use of our products or due to mixed washing of textiles. Textiles can shrink about 5 till 10% depending on the kind of material.

Choice of Law

By visiting Ottomania you agree that the laws of the Netherlands, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Ottomania. Any disputes arising between you and Ottomania, shall be settled and determined in the Netherlands in any court having jurisdiction there of. By visiting Ottomania, you irrevocably submit to the jurisdiction of any of said courts for purposes of resolving such disputes and waive any claims or defense of inconvenient forum or lack of personal jurisdiction.

Copyright

Everything on this site, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions, grant you a limited license to access and make personal use of this site, and not to download.

Ottomania is a Dutch company and refers to the WKOA which in English means the "law of distance selling" , view link for all information.

http://ec.europa.eu/consumers/cons_int/safe_shop/dist_sell/index_en.htm

Do you still have questions, please e-mail us at info@ottomania.nl

Address

Ottomania, Warmoesstraat 22, 2011 HP Haarlem, The Netherlands, Tel. +31.23 5420326, email: info@ottomania.nl, Camber of Commerce Amsterdam no 34159412

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